Residential Management
up to 10%of the monthly rent collected
Minimum $100 a month · One-time set-up fee: $500
- Marketing, showings and leasing
- Full tenant screening
- Rent collection and owner statements
- Maintenance coordination
- Annual inspection
Residential & Commercial
Property management that includes the hard parts.
WNY RPM Solution is a property management company in Buffalo and Niagara Falls, New York, managing single family homes, doubles, small multi-unit properties and commercial property. Leasing, rent, maintenance and code compliance run through one office.
- Repairs done in houseOur own licensed crews, no subcontractor markup.
- Violations tracked, not forwardedLead, asbestos and code deadlines are ours to hit.
- Owner statements you can readPlain accounting, not a portal you have to decode.
What does a property manager do in Buffalo?
A property manager markets and leases the unit, screens applicants, collects rent, handles maintenance and inspections, and keeps the property compliant with city and county code. WNY RPM Solution does all of that across Buffalo and Niagara Falls, and because it is also a licensed general contractor, it performs the repair work itself.
If you own property in Western New York, the running cost is rarely the rent roll. It is the two weeks you lose to a contractor who stopped answering, the tenant who quietly stopped paying in March, and the code letter you did not open until the deadline had passed.
Scope
What management covers
Six things happen every month whether or not anything goes wrong.
Marketing and leasing
Photography, listing across the sites tenants actually use, showings, and application handling. Rent is set against what comparable units on that street genuinely achieved, not what a national estimate tool guesses.
Tenant screening
Income and employment verification, prior landlord references, credit and background checks, applied identically to every applicant under fair housing law. Housing Choice Voucher tenancies are handled properly, including the inspection process.
Rent collection and accounting
Rent chased the week it is late, not the month after. Owner statements written so you can see income, expense and what each repair was for without calling to ask.
Maintenance and turnovers
Routine repairs and full unit turnovers handled by our own crews through the general contracting side of the business. One company quotes it, does it and stands behind it.
Inspections
Move-in and move-out condition reports with photographs, plus periodic interior and exterior checks so a small problem is found while it is still small. Winter is the reason this matters here.
Fees
What it costs
Quoted in writing before you sign. No percentage-of-repair markup buried in the agreement.
Commercial Management
10% to 20%of the monthly rent collected
Minimum $200 a month · One-time set-up fee: $700
- Lease administration and renewals
- Vendor and service contracts
- Building compliance and inspections
- Capital project supervision
Tenant Placement
1 monthrent, to find and place a tenant
Lease-only, commercial or residential: half a month
- Photography and listing
- Showings and applications
- Income, credit and reference checks
- Lease drawn up and signed
- Charged once, when a tenant moves in
What the monthly fee includes
Rent collection and emergency situation handling are both inside the fee. You are not billed extra for somebody picking up the phone at nine at night and dealing with it.
Why there is a minimum
The fee runs up to 10% of rent, and never less than $100 a month. Where it lands inside that depends on the property, and it is agreed in writing before anything starts. The minimum applies whether the property is occupied or standing vacant, because a vacant property still needs checking, securing and heating through a Buffalo winter.
Bill pay
If you want utility and service bills paid on your behalf, that carries a $50 transportation charge, anywhere in Buffalo.
The set-up fee is charged once, when the property comes under management, and covers taking the property on: inspection, condition report, tenant file review, and getting the paperwork in order. After that the ongoing charge is the monthly management fee. See the full rate card for every service and price.
After the damage
Insurance claim handling
A claim gets paid on evidence. Most owners lose money because nobody documented the damage properly at the time.
20%of the claim
Charged on what the claim actually pays out
Inspection
Someone attends and assesses the damage properly, before anything is cleared up or repaired. What gets missed here cannot be added back later.
Photographs
Dated, thorough, from the angles an adjuster will ask about. This is the part owners consistently underdo.
Invoices and work record
Every cost documented as it happens, with a written record of the work carried out, so there is no argument about what was done or what it cost.
Claim documents
The paperwork assembled and submitted, and the claim followed through rather than left sitting with the insurer.
The fee is a percentage of the claim, so it costs nothing if nothing is paid out. If the property is already under management, the repair work itself is quoted from the published contracting rates and shown to you separately from the claim.
When it goes wrong
Eviction handling
Nobody takes on a rental hoping to use this. It is priced openly anyway, because the owners who get hurt are the ones who wait three months before starting.
$200 to $500depending on the case
Legal fees are separate and are paid directly to the attorney
The range reflects how far the matter has to go. A tenant who leaves once the process starts costs less than one that runs all the way to a court date. What the fee covers is the work: preparing the file, dealing with the attorney on your behalf, attending where needed, and keeping the paperwork straight.
The expensive part of an eviction is the delay, not the fee. Every month a non-paying tenant stays is a month of lost rent you never recover. If rent is more than thirty days late and the conversation has stopped working, call 716-237-0071 rather than waiting to see what happens next month.
Owners we work with
Three kinds of landlord, one system
Local owners
You live here and you are done spending Saturdays on the phone with contractors. Hand over the whole property or just the compliance side.
Local property help →Out-of-area investors
You bought in Buffalo for the yield and you need someone physically present who is accountable when the boiler goes.
Investor management →First-generation owners
Your first rental, and the paperwork is in your second language. The whole conversation can happen in Bangla, Hindi or Urdu.
Bengali owner services →Free rent analysis
What should your property actually rent for?
Send the address and what you own. You get a realistic rent range for that street, what it would take to get there, and the management rate for that property type.
Call
The fastest way, and it reaches Raqib Mahmud directly. Bangla, Hindi and Urdu spoken.
Call 716-237-0071Best for sending a violation notice, photographs of the problem, or a rent roll.
Email UsOffice
2406 Niagara StNiagara Falls, NY 14303
9:00 to 5:00, Monday to Friday, by appointment. Work is carried out across all of Niagara County and Erie County.
Contact DetailsIn his own words
Raqib explains how management works
Five short answers to the questions owners ask most, from the person who does the work.
Insurance claims
Getting a claim paid
Storm damage, water damage, fire, vandalism. Owners usually lose money on a claim not because it was refused, but because the evidence was never assembled properly.
What a claim actually needs
- An inspection of the damage
- Photographs, taken properly and dated
- Invoices for the work
- Evidence the work was carried out
- The claim documentation, assembled and submitted
We handle all five. On a property already under management we also hold the condition reports and photographs from before the damage, which is usually the piece an owner cannot produce when the insurer asks.
Claim handling
20%of the claim value
Charged on what the insurer actually pays out
- Damage inspected and documented
- Photographic evidence assembled
- Invoices and proof of work collected
- Claim submitted and followed up
Insurance claims
How claim handling works
Why owners under-claim, and what the paperwork has to contain.
Questions
Property management questions
How much does a property manager cost in Buffalo NY?
WNY RPM Solution charges up to 10% of the monthly rent collected for residential property, with a minimum of $100 a month whether the property is occupied or vacant. Commercial runs 10% to 20% depending on the complexity of the space. Rates are adjustable with market value and are agreed in writing before anything starts. There is a one-time set-up fee of $500 for residential and $700 for commercial. Placing a new tenant costs one month rent, or half a month for a lease-only arrangement.
What happens if a tenant stops paying rent?
You are told the same week, not at the end of the month. WNY RPM follows up directly with the tenant, documents every contact, serves the required notices on time, and coordinates the legal process if it gets that far. Owners get a recommendation, and the decision on how far to push stays with them.
How much does an eviction cost?
Eviction handling is $200 to $500 depending on how far the case has to go. That covers preparing the file, dealing with the attorney on your behalf, attending where needed and keeping the paperwork straight. Legal fees are separate and are paid directly to the attorney.
Do you screen tenants?
Yes. Screening covers income verification, employment, rental history with prior landlords, credit and background checks, all applied consistently to every applicant under fair housing law. A vacancy costs less than the wrong tenant, so nobody is placed just to fill a unit quickly.
Do you manage commercial property as well as residential?
Yes. WNY RPM handles both. Commercial work covers lease administration, vendor and service contracts, building compliance, inspections and capital project supervision. Residential covers single family houses, doubles, small multi-unit properties and portfolios across Erie and Niagara Counties.
Stop being the middleman on your own building
One call, one company, one person accountable for the result.